Telemedicine

Telemedicine is a convenient way to visit with your health care provider using telecommunications technology. In other words, it is a “virtual” doctor visit that is conducted via live video streaming on any internet-supported device such as a personal computer, laptop, tablet, or cellphone.

The real-time video visit allows health care providers to examine, diagnose, and treat you, depending on your particular medical situation. It’s a convenient way to receive clinical services without having to appear in-person at the doctor’s office.

By logging into your online account, you can request a doctor’s appointment as well as submit information about your condition or needs. On the day and time of your telemedicine appointment, you simply log into your account, which is where you and the doctor or other health care provider will “meet” for the real-time video visit.

Many general health conditions can be treated via a telemedicine visit with a properly qualified medical provider, including:

Skin or dermatology-related conditions that can be treated via a telemedicine visit include:

A telemedicine visit with a health care professional is not meant to replace regular visits with your primary care doctor.

Serious, urgent, or life-threatening medical conditions – for example, injuries that require surgery or stitches – cannot be treated via telemedicine.

If you are experiencing symptoms of a life-threatening medical emergency, call 911 or go to the emergency room right away! Do not wait. These symptoms may include but are not limited to:

• Severe chest pain
• Shortness of breath
• Severe dizziness
• An altered mental state
• Loss of consciousness
• Sudden changes in vision
• Constant vomiting, diarrhea
• Brain or spinal cord injuries
• Severe burns

MDteleMe is licensed in Florida and our telemedicine services are available to patients located anywhere in Florida.

See our telemedicine pricing page on this website.

We offer our telemedicine services to insured as well as uninsured patients.

For patients who are insured, your telemedicine visit may be covered by your policy, depending on your particular plan. Please check with your insurance company to find out more. If your plan requires a co-payment, co-insurance, and/or a deductible, you will need to pay it by credit card via your online account prior to the start of your telemedicine session with the doctor.

For patients who are uninsured, MDteleMe offers reasonable self-pay options. Find the telemedicine pricing package that’s right for you. For your convenience, we accept Visa, MasterCard, and Discover, and your payment can be made via your online account prior to the start of your telemedicine session with the doctor.

Many routine and acute-care medications can be prescribed by a qualified medical professional during your telemedicine visit. However, just because a patient asks for a particular medication doesn’t mean it can be prescribed during your visit.

For example, we do not prescribe controlled substances, and any prescription must be deemed to be medically necessary by the health care provider examining you during the visit.

If you are prescribed medication during your telemedicine visit, we can send the prescription directly to your local pharmacy for fast and easy pick-up by you.

Yes. Although an MDteleMe physician can prescribe appropriate medications to treat your condition such as antibiotics, antihistamines, or maintenance medicines such as beta blockers for high blood pressure or blood sugar medications for diabetes, our physicians do not prescribe lifestyle drugs, controlled substances (those regulated by the Drug Enforcement Agency or DEA), or drugs with a potential for abuse or addiction.

MDteleMe has an account within the free app called Virtual Care by SnapMD.

Follow these steps to download the Virtual Care app to your device:

1. Install the app:
2. Access the App Store (Apple) or Google Play (Android) from your device
3. Install the "VIRTUAL CARE" app
4. After the app is installed:
5. Click on "LOOK FOR YOUR PROVIDER"
6. Type MDteleMe
7. Select MDteleMe
8. Sign in or create an account

There is no charge or fee to download the app.

After you have downloaded the free Virtual Care app by SnapMD:

1. Once the app is loaded onto your device, click “find your provider” by entering “MDteleMe” in the search field. When MDteleMe appears, click on it.
2. Follow the instructions in the app to register with MDteleMe by providing the information requested – including your name, address, phone, and date of birth. You’ll also need to choose a password for your account. There is no fee to create and activate your MDteleMe account.
3. After you have completed registration and have an activated account within the Virtual Care app, you can:

• • Request a visit with the next available MDteleMe health care provider
  • Request a visit with a specific MDteleMe health care provider

4. Once your appointment is confirmed by MDteleMe staff, you will receive an email reminder of your appointment. It will include provider name and the date and time of your appointment.
5. You should login to your account 30 minutes prior to your set appointment time. You will use the email and password you registered with. Payment for the visit is required at this time and can be made online, when prompted, using any major credit card. You will remain in the virtual waiting room until the MDteleMe health care provider appears and the consult begins.

You can use any internet-supported device (cellphone, personal computer, laptop, tablet) with a speaker, microphone, and webcam.

For the best service, you should use one of these web browsers:

• Chrome (by Google) – Don’t have it? Download Chrome for free now.
• Firefox (by Mozilla) – Don’t have it? Download Firefox for free now.

Video conferencing will not function as it should if you are using Internet Explorer (by Microsoft) or Safari (by Apple). So, for example, if you have an iPhone, you should download Chrome on your iPhone if you haven’t already done so because iPhones use Safari by default.

Using the cellphone, tablet, laptop, or personal computer you intend to use for the telemedicine appointment, you can check your connectivity prior to your scheduled consult by visiting this website, https://tokbox.com/developer/tools/precall/ then clicking on “run test.”

When prompted, please allow the system to use your camera and audio hardware.

The test is free and should take less than a minute.

Absolutely! Using your cellphone is often the most convenient way to meet with your MDteleMe health care provider during a telemedicine visit. The appointment can also be conducted using any internet-connected device, including your personal computer, laptop, or tablet.

MDteleMe telemedicine hour of opperation changes , we will keep posted on our web side , but the best way to know is by calling us , also  some providers and services may not be available at all times.

You are welcome to request an appointment or call us at (786) 800-2430, or email us at contact@mdteleme.net, any time.

If you need to see a provider right away, log in now and request an on-demand visit.

Our services are not for medical emergencies. Please call 911 or go to the nearest emergency room if you are experiencing life-threatening symptoms.

Yes. Your visit with an MDteleMe health care provider is secure, private, and HIPAA-compliant. No matter what internet-connected device you use for your telemedicine appointment, rest assured the technology we use will protect your privacy.

You will be most comfortable during your telemedicine visit if you are in a private, quiet location in your home or office during the visit.